... and for this very reason, we developed an extensive safety and hygiene concept before the summer season began.
We would like to inform you about the following:
As everywhere in our new everyday life, rules for the safety of all of us now apply on vacation. These include distance rules and increased hygiene measures in front of and behind the scenes.
We take great care to ensure that everyone keeps the safety distance. There are disinfection facilities in the entrance area of the hotel and our employees are regularly subjected to a COVID test to protect you.
In order to give you a little flexibility with your vacation in this time of uncertainty,
we offer in the following cases a short-term cancellation free of charge:
- Official travel warning for the Alpbachtal/Tyrol region
- Border closure
When entering the hotel, we ask you to disinfect your hands using the disinfection stand provided.
In order to shorten waiting times, we also ask our guests to send us the details for check-in before arrival by email or using the QR code in your booking confirmation. Please send us your certificate regarding vaccination, recovery or negative testing in advance and bring it with you to check-in.
In order to also comply with all hygiene and distance measures to protect the health of our guests and the hotel team in our small “wellness area”, we ask you to register for our steam bath and hut sauna the day before.
The daily room cleaning was adapted to the new standards and our housekeeping team works with cleaning agents that contain disinfectants. After departure, the rooms are thoroughly disinfected again and well prepared for the new guests.